1. Introduction
Busoga One FM ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our radio and TV services, website, mobile application, or any other services we offer.
Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information from and about our users, including:
2.1 Personal Information
Personal information is data that can be used to identify you directly or indirectly. We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Login credentials for our platforms
- Audio recordings and messages when participating in our programs
- Information provided when filling out forms, surveys, or contests
- Information provided when interacting with our social media pages
- Payment and billing information when making donations or purchases
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Device information (browser type, operating system, device type)
- IP address and approximate location derived from it
- Usage data (pages visited, time spent, clicks)
- Listening and viewing preferences
- Cookies and similar tracking technologies
3. How We Collect Information
We collect information through various methods:
- Direct Collection: Information you provide when registering, subscribing, participating in events, filling out forms, or communicating with us.
- Automated Technologies: Information collected automatically through cookies, web beacons, and similar technologies when you use our services.
- Third-Party Sources: Information we may receive from business partners, advertisers, analytics providers, and social media platforms.
4. How We Use Your Information
We use your information for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand how users use our services
- Develop new products, services, and features
- Communicate with you about promotions, upcoming events, and news
- Process transactions and send related information
- Prevent fraudulent activities and enforce our terms
- Analyze and monitor usage patterns and trends
5. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting, etc.)
- Business Partners: Other companies with whom we collaborate on joint activities
- Legal Requirements: When required by law, court order, or governmental regulation
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for monetary compensation.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access and receive a copy of your personal information
- Right to correct inaccurate or incomplete information
- Right to delete your personal information in certain circumstances
- Right to restrict or object to the processing of your information
- Right to data portability
- Right to withdraw consent at any time
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to improve your experience, understand traffic patterns, and collect demographic information about our users.
You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our services.
10. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
If you are located outside Uganda and choose to provide information to us, please note that we transfer the information to Uganda and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: privacy@busogaonefm.com
- By phone: +256 759 885128
- By mail: Plot 1 school lane Jinja city.